Details of Mandatory display
1. Publishing of Investor Charter as per BSE circular no- 20211206-68 dated December 06, 2021, 20220603-17 dated June 03, 2022 & NSE NSE/ISC/50597 dated December 14, 2021, NSE/ISC/52484 dated June 01, 2022 & and NSDL/POLICY/2021/0126 and display of Investor Grievance Escalation Matix as per BSE circular no- 20221109-42 dated November 09, 2022 & NSE/ISC/52517 dated June 03, 2022 and NSE/ISC/54332 dated November 09, 2022 & NSDL/POLICY/2022/122 dated Sep 01, 2022 and NSDL/POLICY/2022/156 dated Nov 10, 2022.
à Investor Grievance Escalation Matix
2. Basic details of the Member such as registration number, registered address of Head office and branches along with Contact Number and Email id.
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Stock Broker Name / Depository participant name |
Registration Number |
Registered Address |
Branch Address (if any) |
Contact Number |
Email id |
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Narayan Capital Services Private Limited |
SEBI Registration No. INZ000207233
SEBI Registration No for NSDL IN-DP-305-2016
Membership no & DP ID (NSE) -90016 |
Head office : 2672,
Gali Jatwara Naya Bazar, Delhi-110006 |
NIL |
011-43642055 |
3. Names, Mobile number, Email id etc. of all Key Managerial Personnels provided under sec. 2(51) of the Companies Act, 2013-
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Sr.no |
Name of the Individual |
Designation |
Mobile number |
Email Id |
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1 |
Gaurav Sharma |
Managing Director |
+91-9999913732 |
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2 |
Aman Kaushik |
Director |
+91-9873133753 |
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3 |
Maya Sharma |
Director |
+91-8851294427 |
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4 |
Saurabh Sharma |
Compliance Officer |
+91-9873080928 |
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4. Step-by-step procedures for below |
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a. Detailed write up on procedure for opening an account along with Flowchart and video (optional) if any with link |
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What Is a Trading Account, and Why Do You Need It?
A Demat account alone is not enough if you wish to trade securities. The Demat account holds records of your investments in electronic form. But you cannot buy or sell equities, futures and options with it. For that, you will need a trading account.
The trading account acts as an interface between you and you’re Demat account. It helps you secure access to multiple stock exchanges like the NSE,BSE, etc., and trade in their securities. The account also acts as the record of your transaction flow which you can access and view later
Steps to open Trading Account
· Narayan Capital Services Private Limited will hand you an account opening form - either when you’ve visited our office or if you’re meeting one of our employee.
· You will need to fill out this form, and attach a proof of identity and a proof of address. These proofs can be submitted using photocopies of appropriate documents.
Name, contact number, and e-mail address
PAN details
Address details
Bank account details
KYC documents for proof of birth and residence
Proof of income if you opt for future and options trading
You can also refer the checklist in our form as per exchange. Also you can easily reach out to the our representative and solve your query if you find yourself stuck anywhere.
You can choose the segments you want to trade on while opening your account. Fill out the forms and send them over via courier to this address:
Narayan Capital Services Private Limited
A-28, Ist Floor, Jhilmil Industrial Area, Delhi-110095
011-43642055
· Once done, you’ll also be expected to sign an Form with Narayan Capital services private limited. This document will state your responsibilities as a trader/investor, and that of your brokerage firms. Keep a copy of this document with you for future reference.
Get Your Application Verified
· Once we verifies and processes your documents, you’ll be given your account number / UCC, similar to how you receive a bank account number. This number is called the Client ID or Unique Client Code (UCC) if you’re registered with us.
Get Your Trading Account Details
· You’ll also receive additional confidential data - such as a Login ID and key for accessing online portals, Backoffice and for placing trades.
Steps to open a demat account
· Narayan Capital Services Private Limited will hand you an account opening form - either when you’ve visited our office or if you’re meeting one of our employee.
· You will need to fill out this form, and attach a proof of identity and a proof of address. These proofs can be submitted using photocopies of appropriate documents.
· Once done, you’ll also be expected to sign an Form with Narayan Capital services private limited. This document will state your responsibilities as a trader/investor, and that of your brokerage firms. Keep a copy of this document with you for future reference.
· Once we verifies and processes your documents, you’ll be given your account number / client ID similar to how you receive a bank account number. This number is called the Client ID or account number if you’re opening a demat account with us.
Fill out the forms and send them over via courier to this address:
Narayan Capital Services Private Limited
A-28, Ist Floor, Jhilmil Industrial Area, Delhi-110095
011-43642055
Demat account charges
You Can visit our website www.sharpmoney.in under the download section you can refer our Demat account opening form / Demat tariff sheet.
Customer Support
Level 1
The customer can approach customer support by sending an email on the email id :- narayan.info@sharpmoney.in / investor.care@sharpmoney.in
Level 2
If the customer’s issue remains unresolved after a period of 15 days from the date of first raising the issue
at Level 1 or if the customer is not satisfied with the response provided at Level 1, the Customer may, write
to the Compliance Officer at: saurabh@sharpmoney.in
The customer can also approach the Stock Exchange using the grievance mechanism mentioned at the
website of the respective exchange. In case the complaint is not redressed at Stock Broker / Stock
Exchange level, the customer may approach SEBI and lodge the complaint on SCORES (a web based
centralized grievance redressal system of SEBI) at https://scores.gov.in/scores/Welcome.html
Detailed procedure for SCOREs can be accessed through SEBI circular Ref. no.SEBI/HO/MIRSD/MIRSD6/CIR/P/2017/20,
dated March 10, 2017.
Filing complaint on
SCORES – Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES - Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
d. Effective Communication
f. Speedy redressal of the grievances
b. Detailed write up on procedure for filing a complaint on designated email id / Toll-free number along with Flowchart and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged.
c. Detailed write up on procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional).
5. Details of Authorized Persons-
a. List of Active Authorised persons to be displayed.
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Sr . No |
Authorised person's names |
Authorised person's code (Exchange wise) |
Constitution |
Status |
Registered Address |
Terminal Details (Exchange Wise) |
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Approved / cancelled |
Add |
City |
State |
Pin |
Terminal Alloted (Y/N) |
No.of Terminals |
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1 |
NIL |
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d. List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary grounds.
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List of Authorised Persons (AP) Cancelled by Members on Account of |
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Disciplinary reasons |
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Sr . No |
Authorised person's names |
Status |
Authorised Person |
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Date |
Reason |
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1 |
NIL |
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